FAQ

Why the name Oyster Ortho? 

We freshened our look to Oyster Ortho from Donaghey Orthodontics, to cast a brighter practice experience for our patients. As Mobile’s home for pearly whites, Oyster Ortho celebrates the best of Gulf Coast living. You feel that with our welcoming environment and refreshed office experience. We are still locally owned like we have been for the past forty years. 

Do you charge for an initial visit?

No. As a courtesy to you and your family dentist, we will always discuss the feasibility of braces or tooth straightening without charging a fee for the initial consultation.

At what age do you start seeing patients?

As a rule of thumb, Oyster Orthodontics likes to evaluate young patients after the 6-year molars erupt and the front permanent teeth just start to appear. This is usually between the ages of 6 and 8. The American Association of Orthodontics recommends that all children be seen for the first time by age 7.

Why do you evaluate patients so young?

The purpose of early evaluation is to inform and observe, more than to start treatment. At this early age, the eventual needs may be identified and discussed. A small percentage of this young group may need some form of intervention. Habits are evaluated, medical issues are discussed and an observation schedule is arranged until the patient is ready to begin treatment.

How long will the first visit take?

The first visit will be approximately one hour. Dr. Donaghey and Dr. Oliver will perform a visual exam including digital x-rays and photographs. This will aid in the explanation of treatment needs. Complete diagnostic records may also be recommended.

Do you take patients transferring from out of town?

Yes we do. We handle a patient transferring into our office from another city just like a new patient. We gather complete diagnostic records to show the current status and propose treatment to complete the work that has been started.

Do you have any adult patients?

Absolutely. A large percentage of our patients are adults. New, more cosmetic appliances are making adult treatment much more comfortable and convenient.

What is the difference between an orthodontist and a dentist?

An orthodontist is a general dentist that has had at least two more years of full-time training in orthodontics resulting in a nationally accepted specialty certificate. The orthodontist then limits their practice to straightening teeth and dentofacial orthopedics.

Can I make all my appointments in the afternoon after school and late in the day?

In order to have early and late appointments available for the majority of patient appointments, some procedures need to be accomplished during the hours of eight and three. We will do our best to work with your schedule and accommodate your family needs.

Do you see patients for emergencies?

Yes, our contact information for an emergency is posted on the website. Feel free to visit our emergency care page for more information.

Can we make payments?

Yes.  Whether or not you have insurance or a dental plan, we will structure a convenient payment plan that will allow you to pay for orthodontic services over a period of time that usually coincides with your treatment plan.

How do you handle insurance?

After verification of coverage, we will agree to bill and collect from an insurance carrier. However, we ask patients to understand that if coverage ceases or changes, the patient is still responsible for the agreed upon fee.

Do you take American Express, Master Card and/or Visa?

Yes, we accept Visa, Master Card, Discover and American Express.

Do you have direct debit?

Yes, we have arrangements for automatic account debit and credit card payments.

Do you charge interest?

We offer no interest or finance charges with our in-office payment plan. 

Do you give family discounts?

Absolutely! We offer courtesies for multiple family members, law enforcement, fire fighters, teachers and those in the military.

I need to be pre-medicated for the dentist. Do I need to take my medicine for the orthodontist?

Most orthodontic procedures do not require Pre-medication. We will be happy to review any medication needs.

Do retainers need to be worn after braces?

Yes, retainers are usually worn at night, but Dr. Donaghey  and Dr. Oliver will choose the right schedule for each patient. We recommend that retainers be worn indefinitely to keep your smile beautiful.

Why do teeth get crooked after wearing braces or aligners?

Teeth move throughout life whether you have worn braces or not.  It is part of the natural aging process. This is why retainer wear is recommended indefinitely to maintain your orthodontic results.